Consultative Services & Continued Support

As an industry leader, JWII can deliver a great deal of relevant knowledge to customers seeking a wide variety of products and applications. We have the tools and people necessary to provide impactful solutions and, with a long track record of success, we pride ourselves on the ability to provide continuous support to a diverse customer base, spanning several continents and markets.

  • Planning Support
  • After Sales Support and Service
  • Technical Support
  • Remote Service
  • Service Level Agreements
  • In-House Services

Parts Supply

JWII’s product inventory is fully stocked with high quality parts. Rest assured that we have the products you need, ready and available, for when you need them. Whether you are planning ahead or in immediate need of spare parts, JWII will provide you with the resources to keep your processes up and running smoothly.

  • Spare Parts
  • Safety Standards
  • Procurement and Fabrication

Shop & Field Service

At JWII, we leverage extensive knowledge and decades of aftermarket experience to provide customers with solutions to specific service needs. Wherever you are, no matter the time of day, we can be on your site to commission or fix equipment. With JWII as your collaborative partner we work to ensure that your operations are up and running.

  • Installation
  • Maintenance
  • Repair and Modifications
  • Modification of existing installations
  • Emergency Repair
  • Commissioning
  • Site Services


JWII recognizes that training the people who operate our systems is an integral part of optimizing your equipment and ensuring the safety of your work environment. From technical training to maintenance training, JWII has the knowledge and skills to provide you with the necessary tools to be successful.

  • Forums
  • Equipment Workshops
  • Product and Equipment Training
  • On-site one on one training
  • Webinars